MEDIXOS
A medical-device operating system linking device lifecycle, quality, service, commerce and compliance
A clean operating layer for the work, evidence, approvals and commercial controls that matter in medical-device operations.
- Device and product master
- Quality and compliance
- Service operations
- Commercial operations
- Inventory and traceability
- Analytics and governance
Who MEDIXOS is for
Start with one high-value workflow and expand in controlled phases.
Medical-device manufacturers
Installed base, service, quality and commercial workflow control.
Distributors and service providers
Device traceability, field service, consumables and contract operations.
Regulated operations
Quality records, complaint handling and audit-ready document control.
Start with the paths that create risk, delay or leakage.
Fragmented device history
Installation, service, serial or lot history and documents can be hard to reconstruct.
Compliance evidence
Complaints, corrective actions, training and audit records need an accountable trail.
Service and commercial disconnect
Field service, parts, contracts and billing must remain connected.
What changes with MEDIXOS.
Lifecycle record
The device record follows product, serial or lot history, installation, service and status.
Controlled quality evidence
Quality and compliance workflows retain their owners, documents and closure records.
Connected service economics
Service activity, parts, contracts, consumables and billing remain related.
Configured to your terminology, workflows and approval limits.
Device and product master
Product, serial or lot, configuration, warranty and installation record.
Quality and compliance
Documents, complaints, corrective action, audit evidence, training and renewal watch.
Service operations
Installation, preventive maintenance, breakdown service, parts and field-engineer activity.
Commercial operations
Quotes, orders, consumables, service contracts, billing, receivables and distributor workflows.
Inventory and traceability
Warehouse, stock movement, lot or serial traceability, loaner and demo equipment control.
Analytics and governance
Installed base, service response, compliance due dates, approval controls and management reporting.
A single record from the first request to closure.
Plan
Define the work, owner and control point.
Execute
Capture live activity and supporting evidence.
Review
Route exceptions and approvals to named owners.
Settle
Connect the outcome to commercial or financial records.
Learn
Use exception queues and management reporting.
MEDIXOS: frequently asked questions
Who is MEDIXOS for?
MEDIXOS is aimed at these kinds of operation. Medical-device manufacturers: Installed base, service, quality and commercial workflow control. Distributors and service providers: Device traceability, field service, consumables and contract operations. Regulated operations: Quality records, complaint handling and audit-ready document control.
What operating problems does MEDIXOS address?
Fragmented device history: Installation, service, serial or lot history and documents can be hard to reconstruct. Compliance evidence: Complaints, corrective actions, training and audit records need an accountable trail. Service and commercial disconnect: Field service, parts, contracts and billing must remain connected.
Which modules does MEDIXOS include?
MEDIXOS includes six modules: Device and product master; Quality and compliance; Service operations; Commercial operations; Inventory and traceability; Analytics and governance. Each is described on this page.
How does MEDIXOS follow a device over its life?
The device record follows product, serial or lot history, installation, service and status, and service activity, parts, contracts, consumables and billing remain related.
Run one MEDIXOS workflow first.
Bring the process that hurts most. We will map its operating record and show the approvals and evidence around it.